Contrary to the definition, conflict is more than just a disagreement and dealing with conflict is typically not a favorite pastime for anyone. In fact, many go out of their way to avoid it at all costs. Sometimes that cost is even their well-being. This is because as human beings we perceive conflict as a threat.
In this session, learn how to identify, understand and appreciate conflict and the three key strategies you can use to resolve situations of conflict at work, at home or in your club.